The Dish on Restaurant Management Baltimore MD
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The Dish on Restaurant Management
The Dish on Restaurant Management
If you've ever enjoyed a fine meal in an elegant restaurant where every detail was perfect — the food, the service, the décor, the ambience — you can probably thank the behind-the-scenes manager. Or, in some restaurants, the manager may actually thank you!
Quality management means quality service
Eating can mean many things to many people, and what they want from a dining experience dictates where they eat when they eat out: fast food, themed buffets, dinner theaters, or haute cuisine. They may all be different, but they also have one thing in common — management. You've probably been in a place where the management was either very good or very bad and if you're like most people, the quality of your experience did not go unnoticed.
In any business, the quality of service is usually a reflection of the management's attitude and skill, and in the restaurant business, this is especially obvious. This holds true whether you're at Le Cirque or McDonald's. You will know if the restaurant is well managed from the moment you walk through the door (or before you go in, but after the valet parks your car.) If your food is bad, the bathrooms are dirty, or your waiter has a bad attitude, chances are the manager is not on the ball...or you just have a bad waiter, in which case, they probably ought to find another line of work before they get fired!
Author: Amy Ambler 2009 Peterson's, A Nelnet Company. All Rights Reserved

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